Momentum Gaming provide an end to end product management service, enabling our venue partners to focus on serving their customers and running their businesses. Our services include:

Product Selection

 

Based upon a proven methodology
of mathematical modelling

Consistent track record of “first to market” with the best products

 

Product Purchasing

 

Significant discounts achieved through group purchasing (passed on in full)

Negotiation of trade-in values

Management and implementation
of purchases

Completion and submission of all Annexures and paperwork required
by Intralot and VCGLR

Product Performance Management

 

Regular face to face meetings

Provision of detailed performance reports

Data analysis and recommendations for improvements

EGM Service, Maintenance
and Installations

 

Full service provided 24 x 7 x 365

Comprehensive Preventative Maintenance Program

All spare parts, consumables and deployment activities included

Backed by financial penalties if Service Level Agreements are not met

Attendance and supervision at all deployments to ensure a smooth installation and maximum EGM
up-time

Full service for gaming room refurbishments and redevelopments

 

 

Venue Staff Training

 

Training available to venue staff
to equip them with the skills and confidence to rectify EGM faults (where legally permitted)

Training provided when new
EGM types installed



Project Management

 

An experienced Project Manager provided for end-to-end project management of venue refurbishments, new venue openings and EGM top-up/downsizes

Design of EGM and gaming room layout and configuration providing venues with contemporary and revenue-maximising designs

We take care of all VCGLR and Intralot requirements and paperwork

Coordination and scheduling of other trades to ensure minimum downtime

Access to a range of other highly experienced services at discounted rates (power & data, interior design etc...)

Marketing and Promotion

 

Marketing and strategic management – developing specific marketing programmes and promotional calendars

On-going review and performance reporting of marketing activity

Develop local area marketing programme

Set up and manage loyalty programme

Member acquisition and retention activities

Develop and maintain gaming and non-gaming databases, manage self-exclusions, cleanse and update venue database

Sourcing third party suppliers and prizes for promotions

Digital support – review/update/manage websites and social media strategies

Creative support including concepts and finished artwork for venue specific activities

 

 

Copyright 2014 Momentum Gaming Pty Ltd